Delivery Information

Delivery Terms:

  • Most of products in our catalogue are made to order. We generally do not hold stock of our finished furniture items. See manufacturing times below.
  • Our furniture is supplied in part form which requires self assembly at home or office. (Instructions provided)
Please note about delivery options:

  • If picking up from our factory, items are supplied in part form with parts bundled together or ease of handling. Our products are not packed in boxes, so please ensure to bring any packing materials that will be needed such as blankets or cardboard.
  • If you require interstate delivery, we send out our furniture flat packed on a pallet and sent to you in one pack that needs to be opened when it gets to your home / office. The parts will be in manageable bundles to make it easy to carry inside. However there needs to be someone home during business hours, and delivery company asks that preferably someone be available to help the driver unload. We always request that the courier ring you prior to delivery to make sure someone is home. If they do come without ringing and leave a card, Please contact them to arrange the redelivery. If nobody can be home during business hours, please contact us to discuss what other delivery arrangements can be arranged.
  • If collecting from a interstate depot location, as above that our furniture will be sent flat packed on a pallet If you have a ute or trailer the depot will be able to load for you by forklift, or otherwise you will need to open the pallet at the depot and load the part bundles loaded into your car. Note many of our furniture items have long parts that you will need a wagon or 4wn style are that you can put the rear seats down.
Delivery Services:

  • Pick-up from factory
  • Flat Rate Delivery - (Melbourne Metro Area only - within 50km of CBD)
  • Courier Delivery - To interstate capital cities metro areas only
  • Pickup From Courier Depot and Save! - Australia wide locations available including metro and regional. See here for locations. 
  • Delivery & assembly service - Contact us for availability. (Service available for Melbourne Metro Customers only.)

Delivery Pricing:

  • Free Pick-up from Factory
  • Flat delivery rate of $121.00  (inc. GST) is available for Melbourne Metro locations only. 
  • Courier to Capital city metro area - Price varies on product weight and delivery location - Use calculator on product page or "view cart" page for multiple items.
  • Pickup From Courier depot - Please contact us with your location and product you are interested in and we will reply with the nearest pickup depot location and the pricing.
Pickup Times:

  • Pickup must is only available during business days only.
  • Factory is usually open 10:00am - 5:00pm  Monday - Thursday. Fridays by appointment.
  • Prior arrangement is always best to make sure your order is ready  for you when you come.
  • Other times may be available for pickup by arrangement.
  • Pickup must be arranged within 1 week of order being ready.
Delivery / Manufacturing Times:

  • Our manufacturing times are vary depending on work schedule. Please check product page for specific estimated manufacturing times.
  • For interstate deliveries please allow extra time for transit to your location.

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